Wednesday, February 6, 2019

Michigan DNR social channels help customers connect with outdoors

Like most organizations getting started in social media more than a decade ago, the DNR took its first step on Facebook. Some staff even remember the excitement at reaching 10,000 followers – a big milestone at the time.

Today, the department's online presence has grown to include Instagram (24,500 followers), Twitter (35,500 followers), YouTube (5,100 subscribers) and Pinterest, with 2,000 monthly viewers. And that DNR Facebook page? It's now up over 186,000 followers!

The DNR has evolved socially from simple information posts to livestream tours of state fish hatcheries and Q&A sessions with wildlife and fish biologists and conservation officers, as well as plenty of short videos that help tell the story of outdoor recreation in Michigan.

"Our social media presence gives us a great opportunity to engage with everyone who enjoys Michigan's outdoors," said Tyler Czarnopis, the DNR's social media coordinator. "We can provide insight into the important work our staff does, help people find the answers they need, and even provide a laugh or two along the way."

The DNR's social accounts (62 in all, including dozens of individual state park Facebook pages and a state parks Instagram feed) are among the most active in state government. Czarnopis said the DNR receives over 100,000 messages a year through the department's social channels.

"With smart devices, people are able to connect with us from wherever they are," he said. "That's a huge factor in helping someone who wants to learn more about the outdoors get the tools, information and resources they need to become someone who can confidently enjoy the outdoors."

Connect with all of the DNR's social platforms through the links above or at Michigan.gov/DNRSocial.