Tuesday, May 31, 2016

Kroll International Honored in Epicor Customer Excellence Awards

[Shelby Township, MI] - Kroll International, the leading wholesaler of first responder equipment, has been honored with the Epicor Customer Excellence Award in the Technology Innovator category in the Epicor Customer Excellence Awards program for the Americas region. Recipients were selected by Epicor Software Corporation based on three key criteria: the complexity of the project; clearly stated objectives; and the overall business impact of the initiative – relative to stated goals of customers that have successfully implemented the Epicor solutions and services within the last 24 months.


"Kroll continues to invest in our organizational infrastructure in order to provide the best possible service to our retailer customers in the first responder marketplace," said Daniel Sobiechowski, Vice President and Chief Operating Officer at Kroll International. "In fall 2015, we transitioned our warehouse to wireless functionality utilizing Epicor's Prophet 21 ERP system. In addition to becoming a more efficient company that is able to better meet our customers' needs, it's very gratifying to have this program be the focus of this great honor from Epicor. We truly appreciate the recognition for our company's efforts during the implementation of our wireless warehouse."

"Congratulations to our inaugural Customer Excellence Awards recipient, Kroll International, for successfully demonstrating their business benefits and impact of the technology by achieving their goals," said Craig McCollum, Executive Vice President, Americas, Epicor Software Corporation. "As a company, we are pleased to honor our customers who thrive to continuously accomplish their business objectives and profitable growth."

The inaugural Epicor Customer Excellence Awards winners in the Americas regional program were presented at the Annual Insights Customer Conference held in Las Vegas, Nevada. Accepting on behalf of Kroll International was Trevor McDermott, IT Manager, and Kyle Rehner, ERP System Administrator.

Epicor Customer Excellence Awards Program

The Epicor Customer Excellence Awards global program honors organizations that have successfully deployed Epicor solutions to achieve excellence in business efficiency, customer experience, and overall performance. There are five different categories in which customers are nominated and awarded:

· Business Transformation for customers who have clearly demonstrated best–in-class business transformation and measureable business value from their Epicor implementation;
· Technology Innovator for customers who have leveraged technology to drive innovation throughout their business to achieve measurable success;
· Customer Experience for customers who have transformed customer experience through the implementation and adoption of Epicor business solutions;
· Cloud Deployment for the best Cloud deployment of an Epicor solution demonstrating measurable business benefits;
· Rapid Time to Value for customers who have experienced fast implementation and deployment through motivated project teams, efficient and effective staffing, training and production readiness.

Winners in the regional awards programs will automatically be entered into finalist status for overall winner in the global awards. For more information on this program, please e-mail ExcellenceAwards@epicor.com.


About Kroll® International, LLC
Kroll International, headquartered in Shelby Township, Michigan, and founded in 1983, is a leading wholesaler of Law Enforcement, Military/Tactical, Public Safety, Security, Shooting Sports, First Responder Firearms and Ammunition, and other related equipment. Representing more than 200,000 products from more than 160 of the most in-demand manufacturers, Kroll services retailers with a robust product line, ready-to-ship merchandise, expert customer support, and true wholesale benefits. With more than 33 years in business, Kroll specializes in developing successful retail dealers. For more information on Kroll International, please call 586-739-9200 or visit www.krollcorp.com.

Epicor and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Kroll International and/or Epicor Software Corporation.

Media Contact:
Diane Sacra
Kroll International
586-739-9200, x253
d.sacra@krollcorp.com